CS Executive - No Experience Required for Female/Women's

Blink India has announced Work From Home vacancies for the post of CS Executive across India. Both freshers and experienced candidates who meet the eligibility criteria can apply online. 

The role involves customer support through voice & non-voice channels, handling service queries, troubleshooting and resolving basic issues, and maintaining accurate records of customer interactions. Each time, candidates will interact with employees who are working remotely on company-approved systems and following standard customer support procedures.

Position Details:

Job Responsibilities:

Customer support CS executives provide information to customers and resolve service-related requests through various communication channels.

You may have responsibility for:

• Assist customers with questions via phone, chat or email.
• Orders, Deliveries and Account Services.
• Address routine customer problems following company policies.
• Log customer interactions in the helpdesk system.
• Update customer information as and when required.
• Work with internal departments to resolve open cases.
• Deliver the same quality in every customer contact.
• Complete voice and non-voice support assignments per schedule.
• Meet daily productivity targets for assigned work.
• Customer information confidentiality is maintained.

Educational Qualification

Candidates must have successfully completed one of the following:

10th Pass 12th Pass
Equivalent qualification from a recognized board. 

Applicants with higher educational qualifications can also apply.

Eligibility Guidelines

The applicants shall satisfy the following conditions:

• The minimum age should be 18 years. 
• Applications are invited from male and female candidates of all States of India.
• Freshers welcome.
• Basic computer skills required.
• Excellent communication skills.
• Good internet connection for remote work.
• Ability to work independently remotely from home.

Age relaxation is provided as per recruitment rules, if any.

Required Skills

Candidates should have:

• Basic use of computer.
• Good communication skills. 
• Skills in handling customers.
• Basic typing skills. 
• Knowledge of Internet browsing.
• Attention to detail
• Manage Your Time
• Ability to solve problems.
• Ability to learn new systems.
• Responsible work ethic.
• Work Environment 

This is a 100% remote work position.

Salary and Staff Benefits

Salaries are determined according to the company’s salary structure and applicable employment policies.

Eligible employees may be entitled to benefits such as:

Work From Home opportunity. 
Training is paid before normal work commences.
Where applicable performance based incentives.
Professional Learning Opportunities
Experience with one of the top quick commerce companies in India.
Career opportunities based on business requirements internally.

Benefits according to employment terms and company policy.

Selection Procedure

Typically, the recruitment process will include:

• Apply online
• Profile screening.
• Interview
• Verification of documents online.
• Final decision.
• Offer letter & onboarding

Please note that only short-listed candidates will be contacted for the next stage of the recruitment process.

Required Documents

Candidates applying need to have the following documents ready:

• Resume
• Passport-size photograph.
• Signature. 
• Aadhaar Card or any other valid government ID.
• 10th Marksheet
• 12th Marksheet (if applicable)
• Educational Certificates. 
• Caste Certificate (if applicable)
• Domicile Certificate (if any).
• Mobile Number
• Email ID

How to Apply:

Candidates interested in the CS Executive position should apply through Blinkit’s official careers portal or the direct link provided below.