Amazon E-Commerce Assistance Specialist - (Work From Home Female Staff)

Zeevi InfoTech is hiring an Amazon E-commerce Assistance Specialist for day-to-day running of online stores. In this job, your main responsibilities include customer service, order processing, product updating, and working with internal teams. This is a 100% remote position for candidates who are comfortable with online business tools and accurately handling customer requests.

Job Details

• Company: Zeevi InfoTech
• Job Title: Remote E-Commerce Support Specialist
• Job Type: Full-Time
• Work Location: Remote
• Working Days: Monday to Friday
• Working Hours: Flexible with partial overlap during core business hours

Main Duties

The person joining this position will support different parts of the online business. Daily work may include:

• Answer customer questions through email, chat, and phone.
• Help customers with order updates, returns, exchanges, and product-related questions.
• Process online orders using the company's order management system.
• Check orders for accuracy before they are completed.
• Update product details whenever information changes.
• Review inventory records and report any issues.
• Monitor product listings to keep information correct.
• Report website problems to the technical team when required.

Eligibility

Applicants should have:

• Experience in e-commerce, online retail, or customer support.
• Good written and spoken communication skills.
• Ability to work with online business systems.
• Careful approach while processing customer information.
• Good time management skills.
• Ability to manage more than one task during the workday.

Experience Required

Candidates should have 1–3 years of experience in:

• E-commerce support
• Customer service
• Online retail operations
• Related administrative roles

Previous remote working experience will be considered an advantage.

Technical Knowledge

Applicants should have practical knowledge of one or more of the following:

• Shopify
• WooCommerce
• Amazon Seller Central
• Order management systems
• CRM software
• Online ticketing systems
• Microsoft Office Suite
• Google Workspace

The ability to learn new e-commerce tools quickly will be useful in this position.

Skills Required

The company is looking for applicants who can:

• Keep customer records accurate.
• Process orders without unnecessary mistakes.
• Handle customer concerns politely.
• Organize daily work efficiently.
• Meet deadlines without reducing work quality.
• Work independently from home.
• Cooperate with different departments when required.
• Adjust to new systems and business processes.

Work Schedule

This is a full-time remote position.

Employees will work from home between Monday and Friday. Working hours are flexible, although some overlap with the company's core business hours will be required for team coordination and daily operations.

Employee Benefits

Eligible employees may receive:

Competitive salary.
Performance-based incentives.
Flexible work-from-home arrangement.
Professional training and development opportunities.
Paid time off.
Recognized holidays.
Career growth opportunities within the company.

How to Apply

If you are interested, please forward an updated resume and cover letter detailing your skills and experience. Please be sure to use “Remote E-Commerce Support Specialist” as the subject of your email. Only shortlisted candidates will be contacted for the interview process.